Xool Aircon Experts is a Singapore aircon company that handles sales, installation, servicing, maintenance, and repairs. They've built a solid reputation with a 4.4 Google rating across 66 reviews. What stands out most from customer feedback is consistency across three things. First, their technicians actually arrive on time — not a small thing in Singapore. Second, they do detailed, thorough work. People mention technicians spending proper time cleaning, checking gas levels, and explaining what they found (like dirt buildup affecting airflow rather than jumping to a gas top-up). Third, they're responsive. Customers note quick replies to messages, same-day or next-day appointments, and helpful communication throughout — including courtesy calls if they're running late. One customer mentioned a technician even returned later to fix a leak issue that developed after the initial cleaning, without being asked. The team also sends WhatsApp reminders before arrival, which helps with planning your day. They serve both residential and commercial customers, handling multiple units efficiently — one review noted two technicians completing work on six aircons in under two hours. Customers come back. Multiple reviews mention recommending them to others and returning for repeat bookings. Worth noting: one customer reported poor workmanship from an earlier appointment where a sensor cable was accidentally cut, which caused follow-on problems. This is a real outlier in the feedback, but worth being aware of when booking — it suggests quality can vary depending on the technician assigned.
Phone: 6817 7862
Website: http://www.xool.sg/
Address: 60 Kaki Bukit Pl, Eunos Techpark, Singapore 415979